Contact

Real people read these. Here is the fastest way to reach us for each kind of question.

Support and bug reports

Email [email protected]. It helps enormously if you include:

• Your device and operating system version (for example "iPhone 15, iOS 26.4").
• The app version, shown at the bottom of Settings.
• The level number, if it is about a specific level.
• What you expected to happen, and what happened instead.

We aim to reply within a few business days. Before writing, it is worth checking support — most reports are covered there, often with an immediate fix.

Privacy and your data

Privacy questions, data access requests and deletion requests all go to [email protected]. Our privacy policy sets out exactly what is collected and why.

You do not need to email anyone to delete your account: you can do it yourself in the app under Settings → Account → Delete account, or from the delete account page. Deletion removes your account and the data associated with it.

Parents and guardians

If you are a parent or guardian with a question about what the game collects, what your child can see, or how to remove an account, write to [email protected] and say so in the subject line. There is no open chat in SpectrumBurst and no way for other players to send free text to your child.

Business and press

For partnership, press or licensing enquiries, use the same address with "Business" in the subject. SpectrumBurst is published by Kdep Enterprise LLC.